Shipping policy

Shipping Policy

Last updated: August 24, 2026

Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We offer the following shipping options:

  • Standard Shipping (5– business days) — rates calculated at checkout

Free Shipping We offer free standard shipping on all orders over $75.

Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at quadiconw@hotmail.com. We'll work with you to resolve the issue promptly.

Address Changes Please ensure your shipping address is correct at checkout. We are unable to redirect orders once they have been shipped.

Contact Us For any shipping-related questions, reach out to us at quadiconw@hotmail.com or visit our contact page.